Pharmacy are NOT permitted to exchange any Animas Insulin Pump Consumables for the t:slim X2 Insulin Pump Consumables under any circumstances.

These items have been supplied and funded by PHARMAC under specific Pharmacodes. Once they have left the pharmacy they are not refundable.

The new consumables have their own specific Pharmacodes and will be funded by PHARMAC as and when dispensed via prescription.

Accordingly ProPharma / PWR will not accept stock that has been dispensed and left the pharmacy under any circumstances. We are very reliant on the honesty of our customers in this matter.

We will be able to credit stock currently held in pharmacy (there should be very little as it is not a standard line) once the patients have switched to the new insulin pump.

Should the process change following a conference call between PHARMAC and the supplier NZMS next week we will reconsider our stance.

The only change is:-

NZMS will be arranging the switch of any products directly with patients as they transition between pumps. If patients go to a pharmacy to switch / exchange or swap out product, they must be directed to NMZS. Phone 09-2594062 or for technical support 0800-500226

We thank you in anticipation of your ongoing support.

About The Author

Close